Responsible Gaming

Introduction

At Pharess sur Champlain, we are committed to promoting responsible gaming practices. Online gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to recognize when gaming may be becoming problematic.

Age Verification

Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). By accessing our website and participating in any gaming activities, you confirm that you meet this age requirement and are legally permitted to gamble in your jurisdiction.

Warning Signs of Problem Gambling

If you recognize any of the following warning signs in yourself or someone you know, help is available:

• Constantly thinking about gambling or past gambling experiences
• Needing to gamble with increasingly larger amounts of money to achieve the same excitement
• Repeatedly unsuccessful attempts to control, cut back, or stop gambling
• Becoming restless or irritable when attempting to reduce or stop gambling
• Gambling as a way to escape problems or relieve stress and negative emotions
• Chasing losses by returning to gamble again soon after losing money
• Lying to family members, therapists, or others about the extent of gambling involvement
• Jeopardizing relationships, education, or career opportunities due to gambling
• Relying on others to provide money to cover gambling debts or financial crises
• Hiding gambling activity or concealing the true extent of involvement

Self-Help Tools

Most reputable online casinos provide tools to help you maintain control over your gaming. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session or time period
• Reality Checks: Enable notifications that remind you of how long you have been playing and how much you have wagered
• Session Limits: Set time restrictions on your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account or the casino
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

Support Organizations in Canada and Beyond

If you or someone you know is struggling with problem gambling, the following organizations offer free, confidential support:

Canada

• Responsible Gambling Council (RGC)
  Website: www.responsiblegambling.org
  The RGC provides resources, research, and support for problem gambling across Canada.
• Provincial Problem Gambling Helplines: Most Canadian provinces operate their own helplines. Contact your provincial health ministry for local resources.

International Resources

• United Kingdom
  • GamCare: www.gamcare.org.uk
  • GamStop (National Self-Exclusion Scheme): www.gamstop.co.uk
• Australia
  • Gambling Help Online: www.gamblinghelponline.org.au
• United States
  • National Council on Problem Gambling: www.ncpgambling.org

Call to Action

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your finances, relationships, and mental health. Support is available, and recovery is possible. Reach out to one of the organizations listed above, speak with your doctor, or contact a mental health professional. Remember: asking for help is a sign of strength, not weakness.

Last Updated: 2026